Download the Content

We'd love to keep in touch

Understanding what your customer expects and adjusting your business model accordingly is crucial to ensuring growth and delivering true business value.

Having a clear vision of what investment opportunities can enhance customer experience and understanding what innovations are guaranteed to increase bookings is crucial for any brand looking to remaining relevant and competitive in the online travel market.

Which is why we recently asked Best Western, Zoku, Ctrip and Meetings.com – four travel brands with diverse business models - about their goals for cracking the customer experience in the coming year and which steps they are taking today to achieve their objectives.

Access the paper now using the form on the right >>>

By reading this whitepaper, you’ll get unique insights into:
  • The impact of consumer trends: compare examples from these leading brands and evaluate how consumer trends are impacting your understanding of CX and what you need to do to accommodate changing customer behaviours
  • Advancing customer experience with technology: unlock innovative strategies to integrate customer-experience-enhancing technologies into your business model
  • The role of human touch: discover how to integrate the latest efficiency-enhancing technologies while maintaining and focalising on the personal, human touch you can offer your customers
Access the paper now using the form on the right >>>




Crack the Customer Experience with Best Western, Zoku, Ctrip and Meetings.com

EyeforTravel Limited, a registered company in England and Wales - Registered Number 06286442. 7-9 Fashion Street, London, E1 6PX, UK

Terms and conditions | Privacy Policy

Ana Salom-Boira
Project Director

EyeforTravel

+44 (0) 207 375 7150
(Global)

ana@eyefortravel.com
Access the paper now using the form on the right >>>

Quick Preview of ‘EyeforTravel - Cracking the Customer Experience’

It is quite simple. The client is number one. If you don’t serve the client you are out of here.”

-    Bas Lemmens, Chief Executive Officer, Meetings.com

"It is no longer a case of what bread you make or what brand of shower you’ve installed but, more importantly, what customers think.”

-    Rob Paterson, Chief Executive Officer, Best Western Hotels & Resorts

We firmly believe in product innovation and are dedicated to championing the customer.

-    Amy Wei, GM of International Train Ticketing, Ctrip

“IoT is a very cool tech but it is still very sensitive from a privacy point of view

-    Hans Meyer, Co-Founder, Zoku

Access the paper now using the form on the right >>>

I hope you enjoy the whitepaper!


Download the Whitepaper:
EyeforTravel - Crack the Customer Experience

You’ll get the full whitepaper with valuable insight including exclusive thoughts from:
  • Best Western Hotels & Resorts
  • Zoku
  • Ctrip
  • Meetings.com
Enter your details below and get sent a link to the whitepaper immediately